Technically speaking, there is no reliable way to prove that a recipient has opened or read your email. Lucky for you, there is a way to reliably prove email delivery, which should be enough proof. Read this post to know how you can track and certify email delivery.

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When you forward an email to eEvidence as part of, say, an ERP workflow, you are confident we will deliver it to destination within seconds. However, how do you know we really did? The JSON (and RESTful) channels, for data interchange through standard HTTPS, allow you to retrieve the status of your emails by directly […]

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We will never attempt to tell anyone what to use it for nor design platforms to do so. That is your role. Think of eEvidence as an openly available add-on for any computer process in which emails and files may become key evidence. Whether you require to certify outgoing emails or just digital files, simply […]

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Today we have made a DNS modification involving the IP address for the evplus.smtp.eevid.com FQDN, and something went wrong: users sending directly through eEvidence’s SMTP servers by using this FQDN –an alternative to the “.eevid.com” wildcard– reported an “Open Relay” error. The problem was first reported at 13:05h UTC+1, immediately after the DNS had been modified; […]

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When sending an email through eEvidence, it becomes our responsibility to deliver it to the intended recipient. If we cannot fulfill this task, whether this is because the recipient’s address is wrong or the destination email server simply rejects the email or is not available, you will receive an email from us informing you that […]

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We have updated the eEvid Center with two new tools for requesting support. Support general area. If you want to ask something about the service, please login into eEvid Center, go to Help & Support and select the Support option for the left menu. From here, you can open a new support case or follow […]

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When you send an email through eEvidence, your are actually sending us a request to deliver that email to its intended final recipients. We are very efficient on this; this is why it takes only seconds for you to receive the eEvid.Cert, which confirms delivery of your email. We may encounter delivery errors when delivering […]

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