How Court Agents Use Registered Email to Avoid Liability in Case Notifications

In Spain, Court Agents (Procuradores de Tribunales) play a key role in the judicial system by acting as intermediaries between lawyers, courts, and clients. Their responsibility to manage and deliver case notifications makes them particularly exposed to liability risks.

In their daily work, Court Agents often face situations where lawyers may deny having received a notification. In such cases, the burden of proof falls on the Court Agent, who could be unfairly held responsible for negligence. A simple claim of “I never received that notification” could be enough to generate a lawsuit against them.

To prevent this, many Court Agents now rely on registered email with eEvidence. By certifying the sending, content, and delivery of notifications, they can prove beyond doubt that a specific notification was sent and accepted by the recipient’s mail server, eliminating liability risks and ensuring peace of mind.

Why Court Agents need registered email

Although eEvidence was not initially designed for a specific professional group, Court Agents quickly understood its value. By sending notifications via registered email:

• They prevent disputes with lawyers who deny receipt of case notifications.
• They obtain legal evidence that proves who sent what, to whom, and when.
• They reduce their exposure to lawsuits based on alleged negligence.

Even if a lawyer claims that an email went to spam, the Court Agent can rely on the certified evidence provided by eEvidence, which is admissible in judicial proceedings. In most cases, the existence of many other successful email exchanges makes such claims hard to defend.

API integration with case management systems

Following requests from Court Agents, eEvidence developed an API service that allows them to integrate the sending and certification status of registered emails directly into their case management systems.

This integration streamlines their daily work, ensuring that every certified communication is automatically tracked, stored, and available for future reference.

Frequently Asked Questions (FAQ)

What is a Court Agent (Procurador de Tribunales)?

A Court Agent in Spain is a legal professional who represents parties in court proceedings, ensuring that case notifications, communications, and procedural steps are properly managed and delivered.

Why is conventional email not enough for Court Agents?

Conventional email lacks legal validity and can be easily disputed. Without certification, Court Agents cannot prove with certainty that a notification was sent, its contents, or when it was received.

How does eEvidence help Court Agents avoid liability?

By using registered email, Court Agents obtain immutable legal evidence of sending, content, and delivery. This protects them from lawsuits based on alleged non-receipt of case notifications.

Can Court Agents integrate registered email into their workflow?

Yes. With eEvidence’s API service, Court Agents can integrate the certification process into their case management systems, automating evidence collection and improving efficiency.

Conclusion

Court Agents (Procuradores de Tribunales) are exposed to high liability risks in their daily work. By adopting registered email with eEvidence, they not only protect themselves from disputes but also gain reliable, court-admissible proof of every communication.