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In today’s real estate market, agility is essential, but it should never compromise legal security. For both real estate agencies and rental managers and proptech companies, communication with tenants is a daily task that, if not managed correctly, can lead to costly litigation.
The reality is that most conflicts in rentals arise from the lack of irrefutable proof in notifications.
Below, we analyze how to protect your business operations in the most critical moments of the contract.
1. Communication Of The CPI Increase
Updating rent according to the Consumer Price Index (CPI) is a landlord’s right, but it requires formal and traceable communication. Using an informal channel can invalidate the increase if the tenant claims not to have received the notification.
The use of certified digital tools allows managing the communication of the CPI increase in rental with the guarantee that the message has been delivered, avoiding disputes about the amount or the application date.
2. Contract Termination Notification
The moment of ending a contractual relationship is, perhaps, the most delicate. Whether due to expiration or non-compliance, the rental contract termination notification must be made strictly complying with legal deadlines.
Unlike traditional registered mail —which is slow and expensive—, registered email allows sending this notification instantly. This is vital for:
- Avoiding automatic contract extension due to lack of notice.
- Having proof of rejection or receipt by the tenant.
- Accrediting evidence of key delivery or the summons for the final property inspection.
3. The Value Of A Trusted Third Party
In these scenarios, eEvidence acts as a trusted third party. Its function is not only to send the message, but to issue a certificate that accredits the complete content of the communication, the date, and delivery to the destination server.
By integrating this technology, agencies not only gain operational efficiency, but also shield their professional responsibility. Before a court, having irrefutable technical proof transforms a situation of “your word against mine” into a closed case thanks to the full evidentiary strength granted by the current legal framework (such as the eIDAS Regulation mentioned in our previous conversation).
Conclusion
Digitizing notifications is not just a matter of modernity, but of legal survival. Ensuring that each rent update and each contract termination has solid delivery evidence is the best investment to avoid future conflicts and guarantee the profitability of real estate management.
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