UOC and ESADE Use Registered Email to Ensure Legal Certainty in the Education Sector

Today, email is the most widely used channel of communication between institutions, companies, and individuals. It is used daily for operational, administrative, and highly important matters. Many still assume that sending an email is sufficient proof of having communicated, but this assumption often fails when the recipient denies receiving the message.

In such cases, it becomes essential to have irrefutable proof of sending and delivery, supported by a trusted third party that certifies the content, transmission time, and acceptance of the message.

ESADE and UOC: pioneering registered email in education

Two of the most prestigious institutions in Spain, ESADE Business School and the Universitat Oberta de Catalunya (UOC), have chosen eEvidence’s registered email services to strengthen the legal security of their communications.

Both universities needed a solution that would provide legal certainty in communications with students, suppliers, and institutions. With eEvidence, they now certify messages such as:

• Deadlines for academic submissions
• Confirmation of received applications
• Official notifications from academic secretariats
• Terms and conditions accepted by third parties

“ESADE’s Academic Secretariat Services office sends our students emails regarding highly important academic matters and procedures on a daily basis. Sending them through eEvidence gives us the assurance we need to prove that the information has been duly sent to its recipients.”
ESADE Business School

Legal certainty without disrupting daily processes

One of the advantages most valued by both ESADE and UOC is that the certification process is completely transparent for the recipient. Students and collaborators do not have to take any additional steps or interact with the technology.

This makes eEvidence an ideal solution for the education sector, where communications must be both secure and efficient, without adding friction to students’ or staff workflows.

“We sought to increase legal certainty in all our communications, such as certifying the date and time when a message has been sent within the deadline, when an application has been received, certifying the contents of an attachment or verifying that certain legal terms and conditions have been accepted by a third party. Being able to automate the entire process, while allowing us to continue to operate smoothly—requiring little time and yet providing a high degree of scalability—has been really fantastic.”
UOC

Frequently Asked Questions (FAQ)

Why is registered email important in the education sector?

Because universities handle sensitive communications with students, suppliers, and partners. Registered email ensures these messages have legal value and cannot be disputed.

Does registered email affect how students receive their emails?

No. With eEvidence, recipients don’t need to do anything different. They receive emails normally, while the sender gets a legal certificate proving sending, content, and delivery.

Can registered email be automated in universities?

Yes. eEvidence integrates seamlessly with institutional systems, enabling automation at scale without disrupting daily processes.

Conclusion: Ensure legal certainty in your institutional communications

ESADE and UOC already rely on eEvidence to guarantee the integrity and probative value of their communications. Your institution can do the same.

With registered email, you can automate notifications, protect sensitive exchanges, and ensure compliance with data protection regulations — all without disrupting day-to-day operations.