La Asociación Empresarial de L’Hospitalet y Baix Llobregat (AEBALL) y eEvidence han firmado un acuerdo de colaboración con el objetivo de ayudar a que las empresas asociadas a esta entidad puedan realizar sus comunicaciones email a sus clientes con garantías. El acuerdo prevé que las más de 3.700 empresas asociadas de AEBALL puedan beneficiarse del […]

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Actualmente el email es uno de los medios más utilizados entre empresas e individuos para el intercambio de información.  Se utiliza para todo tipo de temas y  comunicaciones, incluso para aquellas de mayor relevancia, confiando en que por el mero hecho de haberlo enviado por correo electrónico contamos con una prueba de que estas han […]

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At present, e-mail is one of the most frequently used means of information exchange between companies and individuals.  It is used for all types of matters and communications, including those of great importance, relying on the fact that the mere act of sending the e-mail is proof enough that it has actually taken place. That […]

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Businesses spend a significant amount of resources every year on preventing online fraud. However, the ability to prevent unjustified chargebacks remains complex due to the challenge of knowing that a cardholder will submit a fraudulent claim at a later date. In Spain, the implementation of electronic commerce has grown progressively in recent years. According to […]

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Los comercios gastan cada año gran cantidad de recursos en prevenir el fraude online. Sin embargo, sigue siendo complejo poder prevenir los chargebacks no justificados. Y es que, ¿cómo se detecta que el titular de una tarjeta presentará más tarde una devolución fraudulenta? En España la implantación del comercio electrónico ha crecido de forma progresiva […]

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Los prestamistas están obligados por ley a entregar información muy concreta a los clientes desde las primeras etapas de una solicitud de crédito, asegurándose de que la información se entrega en forma de medio duradero. Con el objetivo de poder demostrar haber dado cumplimiento a sus obligaciones de informar, es indispensable mantener registros inmutables de […]

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Lenders are obliged by regulation to provide very specific information to customers at the very first stages of a credit product application, the information to be provided in any durable medium. In order to be able to prove that they have complied with their obligation to inform, it is mandatory to keep immutable records of […]

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On 23.07.2014, the European Parliament adopted the Regulation (EU) No 910/2014 on electronic identification and trust services for electronic transactions. In brief, the regulation establishes the legal framework for all state members in regards to electronic identification and electronic trust services. Among many considerations, the 910/2014 clarifies the requirements that electronic registered delivery services must […]

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Effective 17 October 2015, Visa has implemented changes to the dispute rules related to Compelling Evidence. These changes now allow merchants greater flexibility in providing documentation to prove the cardholder participated in the transaction and make the process more efficient while managing customer disputes. The changes on admissible Compelling Evidence are particularly relevant to the […]

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Some time ago we reached PayPal’s EU Legal Department in Luxembourg, suggesting them a better way to notify their customers about changes on their Legal Agreements. Background Every now and then PayPal will send an email notifaction to their customers when a service policy update takes place. These notifications do not include the Policy Update […]

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